FREQUENTLY ASKED QUESTIONS

Find answers to the most common questions about self storage in Arkansas City, KS, including rentals, payments, access, security, and more.

Frequently Asked Questions


What storage unit sizes do you offer?

We offer a variety of unit sizes to fit everything from a few boxes to the contents of an entire home. Whether you're storing furniture, business inventory, seasonal items, or equipment, we'll help you find the perfect fit.

Can I access my storage unit anytime?

Yes! Our customers enjoy 24/7 access, giving you the flexibility to visit your unit whenever it's most convenient.

What are your office and customer service hours?

Our office is available by appointment. Our friendly team is available by phone:
  • Monday–Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 12:00 PM
Need assistance? Just give us a call—we're happy to help.

Do you offer drive-up storage units?

Absolutely! Our drive-up units let you pull right up to your door, making loading and unloading quick, easy, and hassle-free.

Is your facility secure?

Yes. Your peace of mind matters to us. Our facility is clean, well-lit, and monitored with security cameras throughout the property and drive lanes.

Can I rent a storage unit online?

Yes! Rent your unit anytime using our simple online rental system. Complete your move-in online and start storing without waiting for office hours.

Can I pay my bill online?

Of course! Our secure online customer portal lets you make payments, enroll in AutoPay, update your account, and manage your rental anytime.

Do you offer RV and boat parking?

Yes! We offer convenient outdoor parking for RVs, boats, trailers, and other recreational vehicles, giving you extra space at home while keeping your vehicle ready for your next adventure.

Are there long-term contracts?

No. All rentals are month-to-month, so you can stay as long—or as short—as you need.

What can I store?

Our units are perfect for:
  • Household furniture and boxes
  • Seasonal decorations
  • Business inventory
  • Tools and equipment
  • College belongings
  • Sporting equipment
  • And much more!
If you're unsure whether an item can be stored, just contact us.

Who chooses Storage in Ark City?

We're proud to serve homeowners, renters, businesses, contractors, and students throughout Arkansas City, Winfield, Parkerfield, Newkirk, Oxford, Wellington, Ponca City, and surrounding communities. We're also a great storage solution for Cowley College students during moves, summer break, or between semesters.

Where are you located?

You'll find us at 500 S. G Street, Arkansas City, KS 67005, conveniently located near U.S. Highway 77 and U.S. Highway 166, making us easy to reach from anywhere in southern Kansas and northern Oklahoma.